Effective Date: [2/7/2025]

​

We ship with care to ensure your Vintovo order arrives promptly and securely.

​

1. Processing Time

​

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

​

​

2. Shipping Methods & Delivery Time

​

We offer standard and expedited shipping through trusted carriers such as:

• DHL, UPS, and local couriers

Estimated delivery times:​

• International: 7–14 business days

Delivery times may vary due to customs, location, or carrier delays.

​

​

3. Shipping Costs

​

Shipping fees are calculated at checkout based on your location and chosen shipping method.

Free shipping may be available for qualifying orders or promotions.

​

​

4. Tracking Your Order

​

Once your order ships, you will receive an email with a tracking number. You can track the status via the carrier’s website.

​

​

5. Customs & Duties

​

For international orders, customs fees, import duties, or taxes may apply depending on your country. These charges are the responsibility of the customer.

​

​

6. Lost or Stolen Packages

​

Vintovo is not responsible for lost or stolen packages once they have been marked as delivered. Please contact the carrier directly for claims.

If your package is missing and marked "delivered," reach out to us and we’ll help investigate.

​

​

7. Contact Us

​

If you have questions about shipping, contact us at:
Email: [contact.vintovo@gmail.com]
Website: https://vintovo.com

​